Refund policy
RETURN POLICY
Last updated September 10, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange of a different item of equal value. If you have any questions related to this policy and need assistance, please email sugar.brothers88@gmail.com or call at 954-612-6797 for support.
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at sugar.brothers88@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Sugar Brothers Apparel Co.
Attn: Returns
RMA #
400 W 37th St
Apt 15B
New York City, NY 10018
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least three (3) business days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. sugar.brothers88@gmail.com or call at 954-612-6797
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
954-612-6797