S.B. FAQs

 Frequently Asked Questions (FAQ) for Sugar Brothers Apparel Co

  1. How do I place an order?

To place an order, simply select the desired T-shirt, choose the color and size, and add it to your cart. Then, proceed to checkout, where you'll be prompted to enter your shipping and billing information. Once you've completed the checkout process, you'll receive an order confirmation email.

  1. What are your shipping options?

We offer standard shipping within the United States. We are not offering International Shipping at this time. The shipping cost will depend on your location and the shipping method you select at checkout.

  1. How long will it take for my order to arrive?

The delivery time will depend on your location and the shipping method you select at checkout. Once your order has been made it is sent to our manufacturing partner and they begin working on fulfillment. Delivery times can vary from 4-10 business days depending on location and other manufacturing factors. Once your order has shipped, you'll receive a shipping confirmation email with tracking information.

  1. What is your return policy?

We accept returns for unworn, unwashed, and unaltered merchandise within 15 days of the original purchase date. To initiate a return, please contact our customer service team at sugar.brothers88@gmail.com  or call at 954-612-6797 for support and provide your order number and reason for return. We'll provide you with instructions on how to return your item(s) and issue a refund once we receive your return. For more detailed return information please visit our Refund policy page

  1. How can I contact your customer service team?

You can contact our customer service team at  sugar.brothers88@gmail.com  or call at 954-612-6797 for support. We'll do our best to respond to your inquiry within 24-48 hours.

  1. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal.

We hope this FAQ page has been helpful! If you have any additional questions or concerns, please don't hesitate to contact our customer service team at  sugar.brothers88@gmail.com  or call at 954-612-6797 for support.